Return Policy
1. Introduction
This Return Policy outlines the conditions under which refunds or reversals of transactions may be processed on Space5pro. By using our services, you agree to this policy.
2. No Returns on Trading Transactions
Due to the nature of online trading, all executed trades are final. We do not provide refunds or returns for losses incurred during trading activities.
3. Deposit Refunds
If you mistakenly deposit funds into your account or deposit an incorrect amount, you may request a refund. Refunds will only be issued to the original payment method used.
4. Withdrawal Refunds
Once a withdrawal request has been processed, it cannot be reversed. If there is an issue with your withdrawal, please contact our support team before the transaction is finalized.
5. Duplicate Transactions
If you accidentally make a duplicate deposit, you may request a refund for the excess amount. The duplicate transaction must be verified before a refund is issued.
6. Unauthorized Transactions
If you notice any unauthorized transactions on your account, notify us immediately at support@Space5pro.com. We will investigate and, if necessary, initiate a refund process.
7. Processing Time
Refund requests are typically processed within 5-7 business days. However, processing times may vary depending on your payment provider.
8. Payment Method for Refunds
All refunds will be returned to the original payment method used for the transaction. Third-party payment accounts are not eligible for refunds.
9. Fraud Prevention
To prevent fraudulent refund requests, Space5pro reserves the right to request additional verification before approving a refund.
10. Chargeback Policy
Initiating an unauthorized chargeback may result in account suspension. If you have concerns about a transaction, please contact us first before requesting a chargeback from your bank.
11. Changes to Return Policy
Space5pro reserves the right to update this policy at any time. Continued use of our services after updates signifies your acceptance of the revised policy.
12. Contact Information
For any questions regarding returns or refunds, please contact our support team at support@Space5pro.com.